Help - iPhone

I don’t have Bluetooth in my car

Not every car has Bluetooth built-in. No problem. You can use any Bluetooth device meant for the car, including aftermarket hands-free or GPS units. If you don’t have a device like this, we recommend this inexpensive Bluetooth-enabled USB charger (http://amzn.to/2BkQoXh).

Can’t find my car in list

Check manufacturer information from your car to determine the name of the Bluetooth device in your car, make sure it’s turned on and paired to your phone correctly.

Using my phone’s navigation

Before you begin to drive, open your preferred navigation app, set your destination and being navigating. You will be able to hear the audio of your route guidance as you drive, even when the phone is locked. Depending on the navigation app chosen, you may also be able to see the turn-by-turn instructions on the iOS lock screen. This works best with Apple Maps.

Calling 911

When the phone is locked, click the sleep/wake button on your phone. The iOS lock screen should appear with a SafeRide notification showing. Swipe right on the SafeRide notification to open the SafeRide App, which will open to the SafeRide lock screen while you are driving.  Click the Emergency Call button at the top of the SafeRide Lock Screen.  This will call 911 immediately.

Using hands-free in my car

If setup prior, all Hands-free functions available through car are still available. If you have no hands-free in car, you can setup and use Siri.

Passenger mode

If your phone locks while you are a passenger in a car you would otherwise drive, click the sleep/wake button on your phone. The iOS lock screen should appear with a SafeRide notification showing. Swipe right on the SafeRide notification to open the SafeRide App, which will open to the SafeRide lock screen while you are driving. Click the Passenger Mode button on the SafeRide lock screen, below the SafeRide Logo.

Settings Suggestions

For SafeRide to work properly, please allow SafeRide to deliver notifications and set your location services to “Always.”

My phone crashed

If your phone remains locked when it should not be, please force restart your phone. For iPhones 7 & 7+, press and hold the sleep/wake and volume-down buttons for at least 10 seconds until you see the Apple Logo. For iPhones 6 and earlier, press and hold the sleep/wake button and the home buttons for at least 10 seconds until you see the Apple Logo.

Can I still use Apple CarPlay?

Apple CarPlay should work as it has always worked, but your actual phone will remain locked and unavailable while driving.

Intellectual Property

Covered by US Patents 9,319,845, 9,571,631 & 9,930,169